An SEM agency Melbourne businesses trust in 2026 needs to understand AI Overviews as well as it understands Google Ads. That’s a genuinely higher bar than it sounds like at first. Plenty of agencies understand Google Ads well. Fewer have actually built AI Overview visibility into how they plan, report on, and adjust a campaign month to month.
AndMine is a Melbourne based agency working in search engine marketing across Australia, and in my experience, the gap between agencies who’ve adapted to this shift and agencies still running a 2023 playbook is becoming one of the clearest signals of quality in the local market right now.
Search engine marketing in Australia has always meant a mix of paid and organic strategy working together, but the balance between them is shifting. AI Overviews now appear on a meaningful share of commercial searches nationally, and Melbourne businesses in competitive categories such as legal services, finance, and home services are seeing this show up directly in their numbers.
In my opinion, the businesses noticing this first are usually the ones paying close attention to click through rate trends rather than just rankings and ad spend. A keyword holding its position while delivering fewer visits month over month is often an early sign that an AI Overview has started appearing on that search, absorbing attention before a user reaches either the ad block or the organic listings.
Local visibility in Melbourne specifically depends on a few things that a national or generic strategy sometimes misses. Local intent searches, meaning queries that include a suburb, a nearby landmark, or phrases like “near me,” tend to trigger AI Overviews less consistently than broad category searches, since the answer usually depends on the specific business rather than a general summary.
This matters because it means local businesses in Melbourne aren’t necessarily losing visibility at the same rate as businesses competing on broad national terms. A search engine marketing Melbourne strategy that leans into genuinely local, specific keywords rather than competing purely on broad category terms can often hold up better in this environment, simply because those searches are less likely to be fully answered by a generic AI summary.
A few practical signs tend to separate an SEM agency Melbourne businesses can trust with this shift from one still working off an older model.
They track impression share and click through rate by keyword segment, not just overall spend and conversions. They can tell you, with actual examples from your account or a comparable one, which of your keywords are increasingly being answered inside an AI Overview rather than driving clicks the way they used to. They’ve adjusted content recommendations to make pages more likely to be cited accurately inside a generative answer, not just rank well in the traditional sense. They report on this shift proactively, rather than waiting for a client to ask why click volume moved on a keyword that still shows a strong ranking position.
In my experience, this shift isn’t uniform across every Melbourne industry. Categories with a lot of informational search volume, meaning searches where a general answer genuinely satisfies most users, tend to see AI Overviews appear more consistently. Categories built around highly specific, local, transactional searches tend to see less impact, at least for now.
A Melbourne legal services firm competing on broad terms like “family lawyer advice” is likely seeing more AI Overview interference than a Melbourne plumber competing on “emergency plumber Richmond.” Understanding where your specific business sits on this spectrum is more useful than assuming the entire industry is affected equally, since the practical response differs depending on how much of your search volume is genuinely at risk.
A few direct questions worth raising with any SEM agency Melbourne businesses are considering.
Ask how often they review AI Overview appearance on your specific keyword set, and what changes when they spot it happening more frequently. Ask whether their reporting separates traditional ranking and CPC metrics from actual click and conversion trends, since the two can diverge in ways a simple ranking report won’t show. Ask for a specific, recent Melbourne example of a keyword where they identified this shift and adjusted strategy in response.
I believe an agency that answers these clearly, with real specifics rather than general reassurance, is showing you something genuinely useful about how they actually work, not just how they market themselves.
The risk of staying with a provider who hasn’t adapted isn’t usually a dramatic drop in performance overnight. It tends to be a slow, quiet decline: steady spend, steady reported rankings, and a gradually shrinking number of actual visits and conversions that’s easy to attribute to seasonality or general market conditions rather than a structural shift in how search results are being consumed.
A practical check is comparing your account’s click through rate trend over the past twelve months on your core keywords, independent of ranking position. A meaningful decline alongside stable rankings is a reasonable prompt to ask your current provider directly what they’re seeing and doing about it.
In my experience, business owners sometimes hesitate to ask this kind of question because it feels like second guessing a provider they’ve worked with for years. I’d push back on that instinct gently. A capable agency welcomes this conversation, because it gives them a chance to show you the work they’re already doing behind the scenes. An agency that gets defensive about a reasonable question like this is telling you something worth paying attention to.
No. Industries with a lot of broad, informational search volume tend to see more impact. Highly local, transactional searches are generally less affected, at least currently.
The underlying mechanics are the same nationally. The practical difference tends to come from which industries are concentrated locally and how much of their typical search volume is broad versus specific and local.
Proactive reporting that separates ranking position from actual click and conversion trends, along with specific examples of content or strategy changes made in response to AI Overview appearance.
Not necessarily right away, but it’s worth asking directly and evaluating their answer. A vague or dismissive response is a reasonable prompt to look more closely at other options.
Search engine marketing in Australia, and in Melbourne specifically, is being reshaped by AI Overviews in ways that vary significantly by industry and keyword type. Melbourne businesses getting the best results in 2026 are working with an SEM agency that tracks this shift specifically and can show real evidence of adapting, rather than one still reporting the same way it did two years ago.
If you’d like a clear picture of how AI Overviews are affecting your account’s visibility in Melbourne, get in touch with AndMine for a straightforward review.