How important are Google reviews?

24 Feb. 2020 - - Total Reads 2,852

What is a Google Review?

Google reviews allow any good business to prove themselves to their potential customers. It allows customers to publicly post a review on Google about their experience with a business. Reviews about service and products allow people to quickly search real people’s reviews without having to download an app. So the better the review that you receive, the better your product or site traffic will be. The reviews level the playing field for smaller businesses where marketing hype, expensive campaigns, and slick copy become less relevant.

Reviews serve as transparency and social proof rather than displaying the power of a creative marketing technique. More companies are placing more emphasis on having positive google reviews. Now people can type in a search query and stumble upon businesses with reviews from actual customers and make an informed decision. Therefore deciding whether or not they should engage with that business—with positive reviews pushing them towards conversion. For businesses big or small Google reviews have unprecedented power. This includes the power to influence brand trust, local SEO, and feedback. 

Importance of google reviews:

Google reviews can have the ability to create or damage consumer trust and therefore, influence the success of a business. Reviews can give businesses a big credibility boost without having to spend a dime.

Today transparency is becoming more relevant for consumers. It’s not uncommon for a consumer to research a business before purchasing products or services. In fact, nearly 88% of consumers have read reviews to determine the quality of a local business. When Google collects research they heavily utilise these reviews. The same survey reports that a staggering 72% of consumers believe positive reviews creates trust in a local business. This provides a great opportunity for local businesses to gain an advantage over other businesses with positive reviews, by displaying positive relationships between the business and their customer. Therefore further building and growing customer trust.

Google’s search algorithms are complex but one thing certain Google reviews have an impact on Google local searches. As roughly 9% of Google’s entire search algorithm is driven by review signals like the ones in business’ Google reviews. These review signals are generally focused around review quantity, velocity, and diversity. With proper execution, Google business reviews can be one of your most successful marketing tactics.

Business reviews get found much more easily and quickly than utilizing only traditional SEO activities like keyword research and blogging. As with any review, Google reviews can act as a tool to help you realize what needs improvement to increase customer satisfaction. Google reviews are also an excellent way to increase the click-through rate when you show up in a search engine. The ratings will be next to your business name, so a collection of positive ratings will increase clicks through to your site. The significance of good reviews is demonstrated with the online businesses whose sole aim is to “bury” bad reviews for your business.

How do google reviews work:

Google reviews can be a great way for businesses to highlight their point of difference. Therefore, showcasing how customers experience them. Reviews that have the biggest impact on the local search result will appear next to your listing and can help your business flourish.

Businesses will stand out from their competition once they get enough stars associated with their reviews.

click here for further information for what is a google review & how they work : https://www.brightlocal.com/learn/how-do-google-reviews-work/

How to increase my Google reviews

Businesses can also request reviews from their customers through an easy URL that’s specific to your business to further boost your reviews. Customers must sign into their Google accounts to leave a review.

If your business is struggling to increase their google reviews here are some easy tips to follow:

  • After a successful job with a client send them a follow-up email. Include a custom review link to your business or add a review link to your website. This will help you get more reviews simply because it makes it easier for your customers. Even though some customers may be hesitant to leave a review. This may be due to not fully understanding the process, remember to emphasize the simplicity of it.
  • Suggest they can just leave a star rating without writing anything.
    This may change the perception by the customer that reviewing is laborious.
  • Respond to customer reviews.
    It is important to respond to customer reviews as they have taken time to help your business by leaving a review. When a customer sees that the business owner regularly responds to feedback left on Google, they will be more inclined to want to share their feedback as they know someone will actually be reading it. 

click here for more blogposts on how to further your business and lead it to success: https://www.andmine.com/blogs/how-to-increase-your-visibility-through-social-networks/

Posted by:

Post Reads: 2.9K

Share this

Go on, see if you can challenge us on "How important are Google reviews?" - Part of our 183 services at AndMine. We are quick to respond but if you want to go direct, test us during office hours.

Add Your Comment

Trusted by

Passage To India
RMIT University
Bintani Australia
Toni&Guy
Elucent
Crumpler
MyAccount
Parker Lane
Grow Your Business
Kadac
Switzer Media+Publishing
Oracle
ADP Payroll
Gilchrist Connell
Viktoria & Woods
Ebay
Focus On Furniture
Tribe
Windsorsmith
Florsheim Shoes
findstaff logo
Craft CMS
Microsoft Certified Azure Fundamentals
Macmillan Publishing
Thomson Geer
Sunday Creek
Wild Rhino Shoes
Victorian Government
The Age
White Suede
WTFN
Melrose MCT
nara logo
Bigcommerce
Drupal
skillhire logo
Eway
Shell
kestrel logo
iPrimus
Vitura Health
Brisbane Times
OMS – Order Management System
The University Of Melbourne
Fit My Car
Cooper Mills
SwinBurne University of Technology
Plants
Cronos Australia
Naturtint
Cleanfit
intojobs logo
Appstore
Bondi Sands
Australian Anthill
BlackMores
Ubertas Group
Ello
NGS Super
Macpherson Kelley
CCI
Magento Solution Specialist
Palace Cinemas
GooglePlay
Rock Pool Group
Inferflora
OpenAI
Carlton Football Club
One Shift
NextTech
Instant RockStar
QV Skincare
The Royal Melbourne Hospital
AC/DC
Oakdale Meat Co
Tek Ocean
ISO CERTIFIED 27001
Marshall White
Watches of Switzerland
Fairfax Media
Maxine
Hanover
Mark Alexander Design
Hairhouse Warehouse
Banki Haddock Fiora
DUSA, Deakin University Student Association
Smart Company
Federation Square
POSTER Magazine
help logo
PranaOn
Arc One
Bank of Cyprus
Telstra
Metricon
work and training logo
Think & Grow Rich Inc
Chia
Boston Consulting Group
Atlantic Group of Companies
VISSF
Jetstar
Mamma Lucia
King Wood Mallesons
ACTUATE IP
Rackspace
CAN- Common Wealth Bank
The Fortune Institute
htn logo
Adobe Professional
Van Egmond Group
Launtel
Beaumont
Melrose Health
131 Pizza
Movember
Heat Holders
MAP
Etihad Stadium
Max’s
Bolle Safety
ISO Certified
News
Mecca Brands
Royal Freemasons
Garmin
Schiavello
learning partners logo
Herbert Smith Freehills
Amino Active
Gadens
intowork logo
aga logo
Bulk Nutrients
21st Century Australia Party
DeeWhy Market
Australian Government
Australian Organic Food CO
Cell Therapies
Loan Market
Toy World
University of South Australia
Engineers Without Borders
mas national logo
Green St Juice CO
Passage Foods
Positive Poster
The Canberra Times
Novvi
Celebrate Health
Coles
Fresh Cheese Company
Forbes
Madman Entertainment
Corrs chambers westgarth
Rydges
nextgenskills logo
Taylor Rose
Melbourne Sports and Aquatic Centre – MSAC
Fast.co
Ego Pharmaceuticals
NMI Insurance
Street Kitchen
Unsw Australia
Sports Power
Xavier
McArthur Skincare
interact logo
Bostik
Federation University Australia
Grainshaker
Matchbox Homewares
Aqium Gel
Australian Physiotherapy Association
CB Richard Ellis
Kay&Burton
Grays Ecommerce
Natralus Australia
ctc logo
Tomorrow Stars Basketball
Vendor Advocacy Australia
liberal
SunSense Digital Agency
High Street Armadale
HGG 
French Tables
Globird
Dinosaur Designs
Castran Gilbert
Uber
Dial Before You Dig
Magento
Melbourne Central
itfe logo
Acquia Certified Site Builder Drupal
Moov Head Lice
Peter Mac
Jalna
Arthur Galan
Gilbert+Tobin
ATT logo
Paypal
TPP
James Buyer Advocates
The Burger Cheese
Catholic Insurance
National Museum of Australia
LBG Australia and New Zealand
SMH – The Sydney Morning Herald
National Relay Services
Melbourne Heart
Tassal
OJAY
Engine Swim
GPT Group
Associated Press
Google
ABC
Scrum.org

Testimonials

We contracted &Mine to build a new website and a ‘real-life’ online tutorial. We found their work to be creative and technically competent, and their staff friendly, professional and flexible. We are happy to recommend them. Deborah Fullwood, Director, WestWood Spice

More Testimonials
AndMine-Google-Partner-Signature