The insurance industry is at a watershed moment for AI transformation, particularly in areas such as claims processing, document verification, policy handling, and compliance. These functions have traditionally relied heavily on junior staff for manual input, review, and customer communication. Today, AI systems are capable of managing most of these repetitive tasks — dramatically reducing response times and improving accuracy.
Junior roles in claims and underwriting teams often involve high churn, long training curves, and expensive error remediation. With programmable AI agents tailored to insurer workflows, teams can automate document review, pre-checks, form parsing, and even first-line customer queries.
AndMine’s approach focuses on building firm-specific tools that match the company’s claims logic and approval pathways — rather than relying on slow, expensive, and inflexible SaaS models. By owning and refining their own automation layer, insurers can unlock significant operational savings and reduce compliance risk.
| Cost Element | Traditional Junior Lawyer | AI-Assisted Role (via AndMine Tool) |
| Salary | $90,000 | $0 (no FTE, AI-driven) |
| Supervision / QA | $10,000 | $5,000 |
| Tool License (per user share) | – | $2,000 |
| Productivity Equivalent | 1.0 FTE | ~1.0 FTE |
| Total Annual Cost | $100,000 | $7,000 |
| Annual Savings | – | $93,000 |
| Element | Amount (AUD) |
| Traditional Cost (10 juniors x 2 yrs) | $2,000,000 |
| AI Transition Cost (see below) | $434,000 |
| – Tool Development by AndMine | $300,000 (once-off) |
| – AI Platform + DevOps (2 yrs) | $120,000 ($60k/year) |
| – Supervision & Oversight (2 yrs) | $14,000 (avg $700 pp/yr) |
| Total Cost with AI | $434,000 |
| Total Savings Over 2 Years | $1,566,000 |
| Year | Estimated Savings (AUD) |
| Year 1 | $883,000 |
| Year 2 | $1,566,000 |
| Year 5 | $3,500,000+ (includes SaaS replacement and extended efficiencies) |
The pressure on insurance providers to streamline operations, cut cost, and manage regulatory oversight is accelerating — and AI offers an immediate, scalable solution.
AndMine is already helping companies shift their workflows away from manual and repetitive tasks. These tools are more flexible and less costly than the generic SaaS platforms most providers are still locked into. The real transformation occurs when firms own their AI automation stack and adapt it to their exact internal logic.
Junior roles are just the beginning. The next wave of savings will come from removing high-cost software licenses and rebuilding efficient, AI-first operations. Those who delay may find themselves once again relying on SaaS monopolies that dictate pricing, updates, and features.
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Michael Simonetti is the Founder and Director of AndMine, an agency at the forefront of digital transformation and applied AI, helping businesses replace legacy systems with agile, intelligent solutions.