31 Oct. 2024 - Michael Simonetti, BSc BE MTE - Total Reads 139
Why AI doesn’t know what’s confidential — and how to protect your business from exposure
AI models are not inherently secure. They’re not aware of what’s private, regulated, or commercially sensitive. When you pass confidential information into ChatGPT or other large language models, they don’t have built-in filters to protect your IP, redact private user data, or comply with privacy frameworks like GDPR or HIPAA. That’s your job — and in regulated industries, failing to do so can trigger serious consequences.
LLMs don’t understand security boundaries. If you give them sensitive content — a legal contract, internal strategy doc, or a patient file — they’ll happily analyse, summarise, and even remix that data. Worse, if you don’t properly clean the inputs and outputs, the model can:
By default, yes — inputs into ChatGPT may be used to improve the model. This includes prompts and content submitted through the public web interface (chat.openai.com). However, API usage is opt-out by default — OpenAI states that API inputs are not used for training unless explicitly enabled.
Still, if your data is proprietary or sensitive, it’s safest to:
Remove or replace identifiable fields before sending prompts;
user_prompt = “Customer John Smith at ACME Corp requested refund.”
safe_prompt = user_prompt.replace(“John Smith”, “[REDACTED_NAME]”).replace(“ACME Corp”, “[REDACTED_ORG]”)
Use token-based masking for more granular protection.
If you need to link back to original data later:
You can store this hash as a reference key — the model sees only anonymised input.
For highly sensitive work (IP, legal, R&D), consider:
Even if input is safe, the model can still generate unsafe responses. Use regex filters, classification models, or human review to scrub outputs before they’re exposed to users.
LLMs don’t protect your data — they process what you give them. That means security and privacy need to be enforced before and after the model, not just inside it. With smart redaction, structured pipelines, and enterprise-grade access control, AI becomes powerful and safe.
Need help deploying AI without risking your IP? AndMine can help you design secure, scalable AI systems that protect your data and reputation.
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