One of the biggest misconceptions in AI software development is that large language models (LLMs) “understand” your business. They don’t. No matter how advanced your AI seems, it has zero awareness of your pricing tiers, escalation policies, workflow approvals, or internal rules — unless you build that logic in explicitly.
This is where most projects fall down. Enterprises hire an AI software platform agency, bolt a chatbot onto their system, and expect it to quote accurately or triage service requests. But without direct access to business logic, even the most powerful models will guess — and often get it wrong.
When building enterprise-grade AI applications, success depends not just on the model, but on the integration of real-world rules. The AI doesn’t have visibility into:
In other words, the model is blind without proper scaffolding. That’s why smart organisations partner with a dedicated AI app development agency or AI software company that understands how to bridge AI capability with operational logic.
Bad Prompt:
“Help this user upgrade their account.”
AI Output:
“You’ve been upgraded to Premium Pro Tier. Enjoy!”
Reality: That user was on a legacy plan requiring manual approval. The AI guessed — and it just violated a billing policy.
Structure rules inside the system or pass logic tokens as context.
Use this as part of your function call or retrieval system to prevent AI from going rogue.
AI can trigger decisions — but final logic enforcement should live in code.
[AI Suggests Action] → [Logic Engine Validates Rules] → [Action Allowed or Escalated]
Your AI development partner should know:
LLMs are brilliant text generators — but they aren’t business-aware. If your AI doesn’t know your internal logic, it will eventually fail. Every AI-powered workflow must be grounded in real business rules, or it will generate confident, compliant-sounding output that breaks things.
Looking for an AI software platform agency or AI app development agency that builds AI logic right the first time? AndMine bridges AI with enterprise-grade business logic — so your app doesn’t just sound smart, it is smart.